Privacy Policy

Effective Date: January 16, 2025

TrimLab ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We may collect:

Name

Email address

Payment information (processed securely via third-party providers)

Uploaded files and footage

Project instructions and communication details

Basic website usage data (cookies, analytics)

We do not store full credit card details.

2. How We Use Your Information

We use your information to:

Process and deliver your video editing orders

Communicate about your project

Improve our services

Send order confirmations and updates

Provide customer support

We do not sell your personal information.

3. File & Content Privacy

All footage, files, and project materials you submit remain your property.
We treat client content as confidential and do not share it without permission.

4. Payment Security

Payments are processed securely through trusted third-party providers. We do not directly store sensitive payment data.

5. Cookies & Analytics

We may use cookies or analytics tools to understand website traffic and improve user experience.

You can disable cookies in your browser settings.

6. Data Retention

We retain project files and communications only as long as necessary to complete services and maintain business records.

You may request file deletion by contacting us.

7. Your Rights

You may request to:

Access your data

Correct inaccurate information

Delete your personal information

Contact us at: [email protected]

8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services means you accept any updates.